Services & Facilities at LaLaport BBCC
At Mitsui Shopping Park LaLaport BBCC, we go beyond shopping to provide thoughtful, guest-centric services that ensure your visit is comfortable, safe, and enjoyable. From family-friendly conveniences to scenic event spaces and curated dining zones, everything is designed to make your time with us a memorable one.
Concierge & Info Counter Services
Located at the Ground Floor Concierge Counter near WoW Plaza, our team is always ready to assist with a variety of helpful services:
✔ Enquiries / Concierge Support
Get assistance on store directions, promotions, events, and general mall navigation.
✔ Shopper Public Wi-Fi
Stay connected during your visit with complimentary access to LaLaport_PublicWifi. Simply log in with your email to begin browsing.
✔ Baby Stroller Rental
Families with young children can rent a stroller at the Concierge Counter.
Eligibility:
• For children below 5 years old
• Height/Weight Limit: Based on standard safety requirements
Deposit Requirements:
• Local with valid driving license: RM 50
• Foreigner with valid driving license: RM 100
• Without valid driving license: RM 200
(Strollers must be returned in original condition.)
✔ Lost & Found
If you’ve misplaced or found an item, please report to Concierge or call our general line:
📞 03-2731 3555
✔ First Aid Assistance
Basic first aid support is available at the Info Counter. Trained personnel will assist with minor injuries or medical needs until further help arrives.
✔ Wheelchair Assistance
Wheelchairs are available for customers who require mobility support.
Deposit Requirements:
• Local with valid driving license: RM 50
• Foreigner with valid driving license: RM 100
• Without valid driving license: RM 200
F&B Zones
Fuel up and treat your tastebuds at LaLaport’s vibrant food areas:
Lower Ground 1
Depachika Marche – A Japanese-style grab-and-go zone offering snacks, light meals, and beverages
Cafeteria – A casual food court that’s perfect for a quick and convenient dining break
Ground Floor
Gourmet Street – An open-air al-fresco dining boulevard with a rich mix of local and international cuisines
Level 4
Garden Dining – Our most scenic food court with garden views and 1,400 seating capacity, ideal for family dining or group
Facilities for Your Convenience
To ensure a well-rounded, family-friendly shopping experience, we provide:
Surau (Prayer Rooms) – Located at Level LG1 and Level 3 for your convenience
Children’s Playground – A fun and safe play space at Level 5 for kids to enjoy
Currency Exchange – Foreign exchange services available at Lower Ground 1
Nursing Rooms –
For Moms: LG1
For Dads: Level 3
ATM Machines – Accessible at LG1 and Ground Floor
LG1 - Maybank
Ground Floor - RHB Bank, Affin Bank
EV Charging Stations – Electric vehicle chargers available at LG2, (Zone D3, Pink) Carpark
Additionally, there are 3 units of JomCharge EV chargers located at LG2 Zone F1 (Next to the travelator, carpark mall entrance)
Your Comfort, Our Priority
Need help? Just head to our Concierge Counter or contact us at 03-2731 3555.
We look forward to welcoming you.
